As the old saying goes, a thousand days of training are only for use in a moment of need. The fire alarm spurs the frontline Binjiang Property staff to charge ahead and protect proprietors against fire, disregarding their personal safety. The causes of fires in residential quarters vary, including negligence in the kitchen, improper operation by renovation personnel, and spontaneous combustion of vehicles.
Fire safety is of paramount significance and we should always remain vigilant about fire safety. Proprietors should make sure that the gas stove is turned off before leaving the kitchen and ensure that all power sources are shut down before going out, and renovation personnel must strictly follow fire safety regulations. The frontline Binjiang Property staff will constantly keep alert, enhance patrols, and improve fire safety awareness and firefighting skills to lay a solid foundation for a safe life in the residential quarters.
Hangzhou Qijiang Lanyuexuan
In Hangzhou Qijiang Lanyuexuan, a fire broke out in a new home due to improper operation of the renovation company’s personnel. The fire control room staff, upon receiving the fire alarm, promptly informed the patrollers to check the situation without delay. The foreman Ma Tong rushed to the scene and found that the situation was urgent. The property director quickly organized a team to put out the fire and asked a team member to call 119, while the customer service staff urgently contacted the homeowner to inform the situation. The team members made every effort to extinguish the fire in its early stage, thereby preventing significant property damage to the homeowner.
The homeowner, who is new to the residential quarter, takes pride in the well-trained and proactive property management team which gives a strong sense of security
The renovation company responsible for the interior work in this incident recognized the timely and professional response and the fearless execution of Binjiang Property staff, thanks to which the sudden fire did not escalate into a “raging inferno”, and expressed their gratitude to Binjiang Property staff for providing strong and reassuring safety support for proprietors.
Pujiang One Mansion
Recently, a vehicle parked in the underground garage of Pujiang One Mansion combusted spontaneously due to its circuit fault.
The fire control room staff called 119 and took immediate action after receiving the fire alarm. The patroller Gong Hao rushed to the location of the accident vehicle on B1 with a fire extinguisher and, noticing the critical situation that thick smoke was emanating from the front of the vehicle, he immediately aimed the fire extinguisher at the hood opening and squeezed the handle. Soon, other property management team members arrived to assist. After the car owner who received an urgent call from the property management team arrived, the fire was under control.
The property management staff used 5 fire extinguishers to bring the fire under control, preventing its spread and ensuring no damage to nearby vehicles. After the fire was put out, the customer service director assisted the car owner in communicating with the insurance company, and the order director reported the situation to 110. Later, the relevant units arrived to conduct evidence collection.
At the accident site, the car owner said, “Thank goodness for the Binjiang Property staff, or the damage would’ve been huge.” The frontline Binjiang Property staff will remain steadfast in their duties to ensure the safety of proprietors and safeguard the peace of the common home.
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