Where there is a need, there are frontline Binjiang Property staff. Recently, the frontline property management staff of Binjiang Property have once again demonstrated their strong sense of responsibility and commitment through two incidents, one involving consumer fraud and the other involving a resident’s failure to get into the home due to the electronic lock running out of battery. In the first case, the property management staff identified the target and successfully retrieved the defrauded money for the customer; in the second case, the property management team promptly coordinated multiple parties and ultimately unlocked the door for the resident.