“Soldier-like Gate Sentries, Hotel-like Services, Park-like Scenery” was how the Director Zhang of the Proprietor Committee of Quzhou Chunjiangyue described his community on the live site of the 9th episode of People’s Review, a program of television politics.
The proprietor Mrs. Yang said, “The happiness index is higher in Chunjiangyue. 24-hour services and meticulous care of the property management staff really warm us.” The property management staff of Chunjiangyue will offer timely door delivery service to inconvenient proprietors during every year’s “Double 11” festival which is the busiest period of the express industry. In the event of fire hazards, the community order maintainers will always put the settlement of fire hazards on top rather than their personal safety. In addition, rich and colorful community cultural activities effectively shorten the distance between proprietors and the property management staff.
Grandma Zhu is a proprietor of Chunjiangyue and also the only old people living alone in this community. To give more care to her, service center officers often come and chat with her as well as do something they can for her by turns. In return, Grandma Zhu also cares these property management staff very much and once sent green beans and sugar to these staff in the scorching heat in last summer and exhorted them not to get heatstroke. The son of Grandma Zhu expresses that they are assured of grandma’s life in Chunjiangyue.
There is a grandma in the community suffering from Alzheimer’s disease and often loses her way home. Every time the property management staff see her, they will accompany her home. It is almost an everyday scene that the old man staying at the reception with a cup of water offered by the property manager, waiting for her family to pick her up.
The whole property management staff of Chunjiangyue surprisingly receive a lot of gifts from the proprietors in reward for their hard work, such as handmade steamed stuffed buns in spring, iced watermelon in summer, sweet oranges in autumn, and steamed sponge cakes in winter… These gifts from proprietors show their recognition to the property management services and their care and love to property management staff who, encouraged by such care and love, will gratefully convey Binjiang Property’s enterprise philosophy of “Make Life Warmer” with their sincere smiles and services.