“Weighty Gratitude to Heroic Fire Fighter”
Binjiang Property Staff Detected Thick Smoke from a Balcony and Braved the Smoke and Heat to Put Out the Fire
Publisher: Release time:2024-03-21

In March, the property service center of Hangzhou Jiangnan Star received a silk banner that read “Weighty Gratitude to Heroic Fire Fighter” from a resident who just experienced a chaotic fire recently. One day in early March, the resident was resting at home, completely unaware of the fire on the balcony. After being woken up by his friend, they tried to put out the fire but failed. As they ran to the door and called for help, they saw the property management staff rushing over to fight the fire.



On the day of the incident, at 16:27, Liang Shuang, a member of Hangzhou Jiangnan Star’s order team, detected thick smoke from a balcony on the 3rd floor of a building and immediately reported to the order director Li Haoyang. Without hesitation, the service center gathered volunteer firefighters from the order section and started the fire emergency plan.

At 16:29, the order director Li Haoyang and the engineering director Zhang Haili rushed to the scene when the resident was anxiously waiting for rescue outside the door. The situation on the balcony was urgent. The flames grew higher and rose more than two meters high, and the entire house was filled with thick smoke. The engineering director Zhang Haili quickly turned off the main electricity switch to avoid secondary accidents while the order director Li Haoyang and order team members were trying to put out the fire with fire extinguishers. However, the fire had grown too big by then and the fire extinguishers were not useful for much.

At the critical moment, thanks to the knowledge accumulated in his daily work, the engineering director quickly thought of the fire hydrant installed on this floor. He took out the fire hose, quickly sorted the hose with others, and then opened the water valve. Despite the thick smoke that threatened the respiration, he, along with the order director Li Haoyang and the order team member Liang Shuang, rushed into the house.



The three courageous property management staff members cooperated closely and finally extinguished the fire at 16:33 in about four minutes. To prevent the floodwater from affecting neighbors and residents downstairs, the service center quickly organized section directors, stewards, and cleansing workers to clean up the water in the house.

Soon, the fire truck arrived at the residential quarter. The firefighter immediately investigated the scene and did secondary extinguishing on potentially reigniting areas. In the end, the fire brigade identified that the fire was caused by the ignition of piles on the balcony by an external ignition source.



It was the property management staff’s another resolute fight against fire. “No matter what position we are in, we must move quickly and be bold to save proprietors in danger. It is my attitude and the attitude of all Binjiang Property staff toward our work. Nothing weighs heavier than fire safety. The timely extinguishing of the fire this time truly highlights the importance of maintaining the normal function of equipment and facilities, which is the foundation for safeguarding the lives and property of proprietors and realizing the value of property management staff,” said engineering director Zhang Haili.

Through this firefighting action, order director Li Haoyang has a deeper understanding of fire safety. He said, “In this firefighting operation, we applied what we’ve learned and practiced in daily work, and further realize the significance of proficient master of firefighting knowledge and skills. We will conduct more fire drills in the future to improve the team’s ability to quickly respond to emergencies and coordinate with each other.”

The service center’s firefighting operation in Jiangnan Star was recognized by the fire brigade. The resident also wrote a thank-you letter to express his gratitude to all members of the property service center, especially the project director Wang Peifei, the order director Li Haoyang, the engineering director Zhang Haili, and the order team member Liang Shuang for their valid command, effective training, and desperate efforts to extinguish the fire, minimizing the economic losses and preventing possible serious consequences.

Fire safety is the prerequisite for creating a better life and there’s no room for any luck. We must promptly eliminate hidden fire hazards around us and always bear fire safety in our mind.

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