Honored as 2024 China Outstanding Enterprise of Urban Property Service Satisfaction
Binjiang Property Leads in Rankings in Hangzhou, Jinhua, and Jiaxing
Publisher： Release time：2024-07-23
The property service industry is now thriving, with a rapidly changing market environment and property management enterprises striving for high-quality development and the satisfaction and loyalty of proprietors. Such industry dynamics bring numerous opportunities as well as severe challenges, and in-depth research on service quality, relentless pursuit of excellence, and a high emphasis on customer satisfaction have become a must for the development of property management enterprises.
Proprietors’ experience and satisfaction are the only criteria to assess the quality of property service. Proprietors’ satisfaction with the property service is not only an important yardstick for promoting service standardization, fostering brand awareness, and improving service quality, but also the inner secret and key to the longevity of a property management brand. While pursuing scale expansion, property management enterprises must also realize the significance of maintaining stable service quality and seek the balance between the two.
China Index Academy has been conducting the national survey on residential property management satisfaction for multiple years. From April to June 2024, the survey was once again launched simultaneously in multiple cities including Beijing, Shanghai, Guangzhou, Shenzhen, Tianjin, Chongqing, Hangzhou, Nanjing, and Suzhou, aiming to provide convincingly guidance for the healthy development of the property management industry as well as an authoritative and efficient reference for property enterprises nationwide, thereby promoting the lean development of the whole industry.
2024 China Outstanding Enterprise of Urban Property Service Satisfaction
Service quality is the decisive basis for a property management staff’s core competitiveness and sustainable development. Adhering to the principles of fairness, objectivity, and comprehensiveness, and adopting a scientific methodology, China Index Academy has conducted a comprehensive survey on property service satisfaction among proprietors in major cities nationwide. Supported by detailed data from the 2024 property service satisfaction survey and based on the key evaluation metrics such as customer expectation, quality perception, value perception, etc., a selection of enterprises excelling in both proprietor satisfaction and service quality has been identified.
Binjiang Property is honored as the 2024 China Outstanding Enterprise of Urban Property Service Satisfaction and leads in rankings in Hangzhou, Jinhua, and Jiaxing with an exceptional overall result.
2024 China Outstanding Enterprise of Urban Property Service Satisfaction
Property service quality is the lifeline of an enterprise. Binjiang Property has always considered customer satisfaction as the core of its sustainable development, valuing customer experience and making continuous efforts to improve and innovate property management services to enrich life scenarios, upgrade living quality, and meet the growing demands of residents.
Source: China Index Academy
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