The slogan of “fighting against epidemic” immediately became the consensus of all property management staff. At 12:30 of the same day, property management staff put up tents, arranged electricity and light, and set tables and chairs and quarantine strip at the north gate of the residential quarter. A rehearsal was also done at the nucleic acid testing area which had been divided into waiting zone, registration zone and sampling zone.

To quicken the nucleic acid testing, property management staff took many different methods to inform proprietors of the test. By sending urgent notice to proprietor chat groups, giving phone calls to elderly proprietors, visiting in person or calling tenants, and broadcasting the notice on a loop in every building, a line more than 200 meters long for nucleic acid testing formed in less than thirty minutes. The complete disinfection of the whole residential quarter was also carried out by cleaning workers at the same time.

The onsite sampling was quick and accurate and didn’t take even 1 minute for a proprietor to take off the mask, cooperate in sampling, and leave.

At 20:00 when the temperature dropped to three degrees below zero, there was a heartwarming scene that property management staff distributed hot brown sugar and ginger tea made by themselves to frontline medical workers, Community officers, volunteers, as well as proprietors to warm up their bodies and bring energy to them. That night, there was milk sent by a kind proprietor to property management staff and caring remarks of proprietors in proprietor chat groups that reminded property management staff to keep warm at night.