Many residential quarters including Hangzhou Yunheting Zhuxuan and Xixuan, The City Star, Binjiang Noble Lake, Jiangnan Star, Yupinwan, Riviera Mansion, etc. gave a positive response to the call and quickly built courier stations with their own characteristics. All these courier stations offer tea and drinks fit for autumn, candies, portable power banks or sockets, and chairs for couriers to have a rest at any time.
Set at the entrance of the residential quarter, the courier station of Yunheting Zhuxuan is very conspicuous and convenient. It offers chrysanthemum tea, which is perfect for dryer days in autumn. The kindness of property management staff was witnessed by and posted on WeChat Moments of many proprietors. “All of our stewards as well as two or three order team members have joined the team of home delivery since November 3rd. We mainly deliver middle and large-sized packages to make room for another batch of packages at night,” said Wang Xiaohua, the property management director of the residential quarter.
Except for chrysanthemum tea, Binjiang Noble Lake also prepared buns for couriers. Couriers often come to the courier station at the service center at noon and afternoon, having a little rest, enjoying some bread and a cup of chrysanthemum tea, and charging up their phones. For couriers, it is surprising that for the first time they could enjoy the property management service dedicated for them. Project director Li Jian’s promise that the courier station would be there all the time afterwards made couriers’ smiles even bigger.
With the approval of proprietors committee, the property management staff of Hangzhou Jiangnan Star early built a package sorting hall for couriers and set up a courier station at the corner of the hall to provide mineral water, hot water, tea and drinks for couriers. According to project director Wang Peifei, the quantity of packages has been on a rise since November 1st and reached 3000 on November 2nd, which is 1.5 times of usual workload. On November 2nd, both stewards and order team members joined the team of home delivery and it was not until over 9’oclock that night did the delivery end. The courier station also becomes a place where property management staff love to recover their energy.