Never does a brand lack stories, and a property management brand is constantly warmed by countless touching true stories behind it. Safety is an essential foundation for a nice and lovely residential quarter. Property management staff returning the money found is not a rare story in Binjiang Property's residential quarters. But will you be touched by the personality of frontline property management staff and willing to give them a "little red flower" if the story happens twice in succession in the same residential quarter?
In late May, an anxious-looking proprietor, led by a steward of Hangzhou Haiyujinghua, came to the service center to claim what he had lost. There, the proprietors couldn't help but praise his connection with Binjiang Real Estate and Binjiang Property. It turned out that among the items he lost was a house ownership certificate for the mansion just delivered by Binjiang Real Estate this year.
The lost items were all in a green planet-friendly bag, which was found behind a pillar by the cleaner Chen Chun who was then cleaning the underground park. Before Chen Chun opened the bag and checked the contents, it was first thought a bag of discarded rubbish. But it was immediately sent to the service center by Chen Chun after she saw a full wallet, a house ownership certificate, and some documents inside. The service center checked the bag and found that there were 6000 yuan in cash as well as some important articles such as a bank card, house ownership certificate, marriage certificate, and identity card. With the information collected from such articles, the bag owner was soon found.

Zheng Weisi is an order team member of Haiyujinghua. One day in mid-May when he was patrolling around the west fire door of building 8 at about 1:00 AM, he suddenly saw an expensive ladies' bag in the corner outside the cover of monitors. Zheng Weisi picked up the bag and called the foreman under a monitor. Under the supervision of the foreman, he opened the bag and found a red packet of 6000 yuan, a high-end Huawei phone, bank cards, and some other things in the bag. As these articles were not enough to identify the owner, he waited until seven o'clock in the morning when the phone rang. After returning the bag to the owner, Zheng Weisi felt satisfied to help the proprietor find what she lost.

In addition to their careful observation and noble character, frontline property management staff also attaches importance to the improvement of anti-terrorism and anti-riot capability to protect the peace and safety of residential quarters.
In late May, an anti-terrorism and riot drill was staged at the gate of Hangzhou Xixi Pearl where the security staff contended with and subdued “gangsters” with shields, forks, and batons.

“We have four anti-terrorism and riot drills a year to improve our team members’ ability to handle emergencies and strengthen their mentality. After this drill, our team members have a greater awareness of the importance of both protecting themselves and cooperating with their teammates. They should master the skills and keep alert all the time,” said Li, the property management assistant.
There is a kindergarten near Xixi Pearl. The team members are proud to also protect children in the neighborhood with what they learned. A safe community is the goal of everyone, and social responsibility always drives and spurs us on to reach the goal.